Runner charter · Leg Up

1. Before you commit

In short An honest profile, the race rules read, the delivery mode checked.

Fill in your profile with true information: name, date of birth, city, club, networks and follower counts.
Only fill in your sports profile (sex, height, build, level) if it's accurate. It's optional: you can leave it blank.
Read your race's rules. Some ban advertising worn by runners, or brands that compete with their sponsors. The race page sums up the rules Leg Up has noted.
Check how the tattoos reach you, shown in the offer before you commit: posted to you, or picked up at an address on dates and at times set by the brand.
Read the campaign contract before you tick its box: what you commit to, what the brand owes you, and what it can do with your photos. If the brand added clauses, they are highlighted.
Sensitive skin or known allergies? Plan a test before the race (see race day).

In short Only commit if you really plan to run.

A place you take is one less place for another runner, and a brand counting on you.
You can withdraw on your own, from your offer, up to 7 days before the race (by default: your campaign's date is shown in your offer).
After that, go through Leg Up: the "Leg Up" section of your account, reason "Last-minute withdrawal", with supporting evidence if you have any. A justified withdrawal (injury, illness) is not penalised.
Tattoos not received or damaged? Tell Leg Up as soon as possible, don't wait for race day.

In short A temporary tattoo, on the rented zone, visible from start to finish.

Only the temporary tattoo provided for the campaign. Never a permanent tattoo.
If you have sensitive skin, test it on a small area a few days before. If it turns red, itchy or uncomfortable, take the tattoo off and tell Leg Up.
Apply the tattoo on the rented zone, clearly visible, and keep it on for the whole race.
Follow the brand's instructions, given in the offer or in the campaign messages.
Always follow the instructions of race organisers and officials. If one of them asks you to cover or remove the tattoo, do it, then tell Leg Up.

In short A photo from race day, tattoo and bib clearly readable, sent within 7 days.

Take a photo of the tattoo you are wearing, with your bib number readable, on race day.
Send it within 7 days of the race.
If the campaign asks for a post, add its link. The post must be public, with the mention the brand asked for, at least until your proof is approved.
No edited photo, none borrowed from another runner, none taken on another day.
Proof rejected? You have 5 days to send another photo or dispute it with Leg Up.

These are the default deadlines; your campaign's deadlines are shown in your offer.

In short Respect, always: in messages, in photos, towards brands and other runners.

Stay polite in campaign messages, with brands as with Leg Up.
No shocking, degrading or off-topic photos in your gallery.
No spam or soliciting in message threads.
A campaign looks misleading, shocking, from an excluded category, or its contract unfair? Report it to Leg Up. A runner's profile looks fake or inappropriate? The "Report this profile" link is at the bottom of their page.

In short Proof rejected, no pay, a warning, even a suspension: always with a reason, and you can reply.

A proof that doesn't meet the rules can be rejected. If the rejection becomes final, the place is not paid.
Leg Up can send you a warning.
For serious or repeated breaches (fake proof, shocking photos, repeated no-shows or withdrawals), Leg Up can suspend your account, for a while or for good.
Every decision comes with a reason. It is sent to you by notification and email, and you can reply in the "Leg Up decision" conversation to dispute it.
While suspended, you no longer receive offers, but you keep access to your account, and any amounts already approved are still owed to you.

The full rules are in the terms of use.